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Customer
Types
The billing type allows you to create groups
of customers for example you may have one billing type for your
cash customers, one billing type for the customers you invoice on
a pre-job basis and one billing type for the customers you invoice
on a monthly basis.
Communication
Types
RoundPro
allows you to maintain a log of the communications you make with
your customers, the communication type lookup allows you to create
different communications for example you may have one type for telephone
calls and one type for emails.
Document
Types
Within RoundPro
you can maintain a list of documents which are associated with customer
sites (letters or quotations for example), Task (details instructions
on how to carry out the task) and vehicles (scanned images of invoices
for vehicle maintenance). This section of the lookup allow you to
maintain this list of types.
Equipment
The equipment lookup is used to store details
of any equipment which may be needed when carrying out a task, there
is a description field within the equipment record which allows
you to store details of where the item was purchased from for example.
Hazards
RoundPro
allows you to store details on any hazards which may be encounter
during the course of carry out a jobs, these hazards can be assigned
a level of risk (see hazard levels below) and can be assigned to
one of more instances of a task that you carry out. For example
is the customer has lose guttering then this details can be recorded
against a customers account and will be recorded on every instance
of the task on a round card.
Hazard
Levels
Hazard levels allows you to record the level
of risk which is involved in carrying out the tasks which you have
given your operatives to carry out, each hazard that you create
will be assigned a default hazard level, and when you assign the
hazard to a customer the level can be lowered or increased
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